Loyenta support

Email: soporte@buildev.co
Phone: +57 318 379 7890
Address: Avenida 6A # 46-28, Cali, Valle del Cauca, Colombia

Loyenta is the digital stamp card platform of BUILDEV S A S ("BUILDEV"). Here's who to contact depending on your case.

If you have a stamp card from a business

Stamps, rewards and redemptions: each business sets and gives them. If a stamp is missing or you have a question about your reward, ask the business where you signed up.
I can't find my card: open your card link again (the one you got when you signed up) or ask the business to look it up with your phone number.
Google Wallet: if the card isn't saved or doesn't update, open your card link and tap "Add to Google Wallet" again. The web card always shows your stamps up to date.
Your personal data: to see, correct or delete it, write to soporte@buildev.co. See the data policy.

Go to your dashboard to change your brand, program and rules, look up a customer's card and redeem rewards.
If you use Loyenta through another system (for example, your booking app or point of sale), that system can help you too.
Using a system that doesn't connect to Loyenta yet? Write to us and tell us which one.

We answer emails on business days. Tell us which business or account it is and what happened, and attach a screenshot if you can.